ClarkTE

Equipment Failure Analysis

Understand Why Equipment Failed and Prevent Future Failures

Equipment Failures Are Rarely Random or Unpredictable

Over 85% of equipment failures have identifiable root causes beyond "equipment age" or "bad luck." Manufacturing defects, improper application, inadequate maintenance, power quality issues, or operating conditions outside design parameters cause most failures.

Professional failure analysis determines actual causes enabling targeted prevention measures. Without analysis, facilities replace equipment repeatedly at enormous cost—never addressing underlying problems causing premature failures.

What is Equipment Failure Analysis?

Equipment failure analysis involves systematic investigation of failed electrical equipment to determine failure mechanisms, root causes, and contributing factors. Services include:

Physical Examination

Detailed inspection of failed equipment

Testing & Analysis

Laboratory testing and forensic analysis

Operating History Review

Analysis of loads, environment, and maintenance

Root Cause Determination

Identify underlying causes and prevention strategies

Analyses cover: transformers, circuit breakers, motors, generators, cables, switchgear, protective relays, capacitors, bushings, surge arresters—all major electrical equipment types. Investigation methodologies follow industry standards and forensic engineering practices.

Why This Service is Critical

Prevention of Recurring Failures

Replacing failed equipment identically without determining why it failed guarantees recurrence. Transformers fail from cooling system problems, chronic overload, or power quality—replacing with identical unit operating under same conditions produces identical failure. Motors fail from voltage imbalance, bearing problems, or contamination. Analysis identifies causes enabling corrective actions: improved maintenance, load management, environmental controls, or different equipment specifications preventing repeat failures.

Real Example:

Hospital replaced padmount transformer three times in 10 years—highly unusual for equipment rated 40+ years. Each replacement: $85K equipment plus $30K installation plus downtime costs. After third failure, detailed analysis performed. Investigation revealed transformers consistently overloaded—facility electrical demand grew 60% since original installation but transformer capacity unchanged. Load monitoring showed peak loads at 135% of transformer rating. Root cause: inadequate capacity, not equipment defects. Solution: upgraded to properly sized transformer ($110K) plus load management system ($25K). No failures in 8 years since. Cost without analysis: $345K (three replacements). Cost with analysis and proper solution: $155K (analysis $20K + solution $135K). Savings: $190K plus eliminated future failures.

Warranty Claim Support

Equipment failures within warranty periods require professional analysis supporting claims. Manufacturers deny claims citing improper application, inadequate maintenance, or external causes. Independent failure analysis provides objective evidence of manufacturing defects, design problems, or material failures supporting warranty claims worth tens to hundreds of thousands of dollars.

Identification of Systemic Problems

Individual equipment failure often indicates broader system issues. Analysis revealing power quality problems, environmental issues, or maintenance deficiencies enables correction preventing failures across multiple equipment types. Single investigation identifying systemic cause prevents dozens of future failures.

Legal and Insurance Documentation

Major equipment failures involving injuries, property damage, or business interruption often lead to litigation or insurance claims. Professional failure analysis provides required documentation of failure cause, contributing factors, and whether failures resulted from defects, negligence, or unforeseeable circumstances.

Common Problems This Service Solves

1. Premature Equipment Failures from Operating Conditions

Equipment fails prematurely when operating conditions exceed design specifications. Transformers in high-ambient-temperature locations, motors in contaminated environments, or equipment exposed to power quality issues all experience accelerated aging. Analysis identifies environmental factors enabling mitigation: improved ventilation, environmental enclosures, power conditioning, or equipment rated for actual conditions.

2. Manufacturing Defects Requiring Warranty Claims

Equipment occasionally fails from manufacturing defects: improper assembly, substandard materials, or quality control failures. Without professional analysis, manufacturers attribute failures to external causes denying warranty coverage. Failure analysis provides evidence of defects supporting claims. Transformer failure from manufacturing defect: $500K-$15M replacement cost; warranty coverage: $0 cost with proper documentation.

3. Maintenance-Related Failures

Inadequate maintenance causes many failures: contamination not cleaned, connections not torqued, oil not processed, cooling systems not maintained. Analysis identifying maintenance deficiencies enables program improvements preventing failures across equipment population. Single analysis improving maintenance program prevents hundreds of future failures worth millions.

4. Unknown Failure Mechanisms Preventing Prevention

Without understanding how equipment failed—thermal damage, electrical breakdown, mechanical wear, chemical degradation—facilities can't implement effective prevention. Analysis reveals specific failure mechanisms enabling targeted solutions. Cable failed from water treeing: implement moisture prevention. Motor failed from bearing wear: improve lubrication program. Transformer failed from cooling system blockage: implement inspection procedures.

5. Multiple Similar Failures Indicating Design or Application Problems

Facilities experiencing multiple failures of similar equipment suspect systemic issues but lack data identifying problems. Analysis of failed units reveals common failure modes indicating improper sizing, environmental issues, or application outside equipment design parameters. Root cause identification enables equipment changes, application corrections, or specification modifications preventing ongoing failure cycles.

When Should You Schedule This Service?

Immediate Analysis Needed

  • • Catastrophic equipment failures (transformers, breakers)
  • • Failures within warranty periods
  • • Multiple similar equipment failures
  • • Premature failures (equipment <50% expected life)
  • • Failures causing injuries or significant damage
  • • Failures with potential litigation implications
  • • Equipment failures disrupting critical operations
  • • Failures of recently installed equipment

Evidence Preservation Critical

  • Protect failed equipment: Prevent disposal or repair
  • Document conditions: Photograph before moving
  • Preserve operating data: Save SCADA, relay records
  • Record observations: Document smells, sounds, conditions

Best Practice: Secure failed equipment immediately. Evidence degrades quickly. Initiate analysis within days of failure while evidence and witness recollections are fresh.

What to Expect During the Service

Phase 1: Initial Assessment & Evidence Collection (1 week)

  • • Site visit and physical examination of failed equipment
  • • Comprehensive photographic documentation
  • • Collection of operating records and maintenance history
  • • Interview operations and maintenance personnel
  • • Sample collection for laboratory analysis

Phase 2: Detailed Investigation (2-4 weeks)

  • • Disassembly and detailed examination of failed components
  • • Laboratory testing: oil analysis, metallurgical analysis, insulation testing
  • • Review of equipment specifications and application
  • • Analysis of operating conditions: loads, environment, power quality
  • • Review of industry failure data and similar cases

Phase 3: Root Cause Analysis (1-2 weeks)

  • • Determination of failure mechanism and sequence
  • • Identification of primary and contributing causes
  • • Assessment of whether failure was foreseeable/preventable
  • • Evaluation of design, application, and maintenance factors
  • • Comparison to manufacturer specifications and standards

Phase 4: Reporting & Recommendations (1 week)

  • • Comprehensive failure analysis report with findings
  • • Root cause determination with supporting evidence
  • • Specific recommendations to prevent recurrence
  • • Warranty claim support documentation if applicable
  • • Legal/insurance documentation as required

Typical Duration: Initial assessment: 3-5 days. Complete analysis: 4-8 weeks depending on complexity and laboratory testing requirements. Expedited analysis available for critical situations or warranty deadlines.

ROI & Business Value

Cost Avoidance

$500K-$20M+

Cost of recurring equipment failures not prevented

$15K-$100K

Typical equipment failure analysis cost

30-500x

ROI from preventing recurring failures

Operational Benefits

  • • Prevention of recurring equipment failures
  • • Warranty claim support saving replacement costs
  • • Identification of systemic problems
  • • Improved maintenance programs
  • • Legal and insurance documentation
  • • Equipment specification improvements
  • • Operating condition optimization
  • • Knowledge transfer and organizational learning

Industry Standards & Compliance

ASTM E678: Standard Practice for Evaluation of Scientific or Technical Data

Guidelines for objective evaluation of data in failure analysis investigations.

ASM Handbook Volume 11: Failure Analysis and Prevention

Comprehensive reference for failure analysis methodologies, techniques, and case studies.

IEEE Equipment Standards: Failure Investigation Guidelines

Equipment-specific standards (C57 transformers, C37 breakers, etc.) include failure investigation recommendations.

NFPA 921: Guide for Fire and Explosion Investigations

Systematic approach applicable to electrical equipment failure investigations.

Stop Repeating Expensive Equipment Failures

Professional failure analysis identifies root causes and enables permanent prevention.

What You Get:

  • ✓ Comprehensive failure investigation and analysis
  • ✓ Laboratory testing and forensic examination
  • ✓ Root cause determination with evidence
  • ✓ Prevention recommendations and implementation support
  • ✓ Warranty claim and legal documentation

📧 support@clarkte.com | ☎️ +1 (617) 396-4632 | 📍 Boston, MA